Why is roblox down12/26/2023 ![]() ![]() Thanks to transparency from Roblox, we have an outage case study to learn from. The post-mortem was a pleasant, late Christmas gift to users and SysAdmins everywhere. While the incident itself was an IT nightmare, Roblox’s detailed technical post-mortem several months later was an excellent way to bounce back. After three full days of downtime, service was finally restored on Halloween day. Users were frustrated, and the clock was ticking. ![]() It seemed like the issue was a hardware problem, but it wasn’t. Just before Halloween 2021, Roblox engineers experienced a horror story: a service outage that also took down critical monitoring systems.
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